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Connect with a housing counselor who can help you along your housing journey

Get Help from a Housing Counselor

Free personalized assistance can help you overcome financial uncertainty, disaster, or other housing-related issues.

Call 1-855-HERE2HELP (855-437-3243)

Call 1-855-HERE2HELP (855-437-3243)

Or, request an appointment by clicking here.

Services are confidential and provided by our nonprofit counseling partners in multiple languages.

What kind of assistance can you expect from a housing counselor?

We’ll connect you with housing counselors approved by the U.S. Department of Housing and Urban Development (HUD) who are helpful, patient, and neutral specialists that listen to your needs and offer:

  • A personalized action plan to overcome your housing-related challenges
  • Budgeting tips including help managing bills, credit cards, student loans, and other debt
  • Disaster-recovery help including FEMA and insurance claims/denials and other support
  • Help communicating with your landlord, mortgage company, or assistance providers
  • Ongoing check-ins and coaching to help you succeed for the long run

Request an appointment with a housing counselor

Whether you’re struggling to pay your rent or mortgage, or just need to talk to someone confidentially about your housing-related challenges, we’re here for you.

Do you need assistance in Spanish? (¿Necesitas ayuda en español?)

*Housing Counseling support is available nationwide by phone in multiple languages.


Disclaimer

Read Fannie Mae’s Privacy Notice and Legal Disclosure

Fannie Mae is collecting your information to support scheduling an appointment. Fannie Mae will not retain or use your information beyond that purpose.

Fannie Mae disaster-related press releases

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Disaster Relief Options for Those Affected by Catastrophic Hawaii Wildfires (8/14/23)

Read more

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Disaster Relief Options for Those Affected by Typhoon Mawar in Guam (5/26/23)

Read more

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Disaster Relief Options for Those Affected by Hurricane Ian (9/27/22)

Read more

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